Since we make decisions on whether or not to hold sessions based on the number of registrants, it is very important that you register by the registration deadline.
If you have registered, paid, cannot attend the session and have given us notice of cancellation before the registration deadline, we will provide a full credit to be used toward other sessions we are offering or a full refund.
If unforeseen circumstances, such as a severe illness, death in the family or severe weather, make it impossible for you to attend, and you have alerted us after the registration deadline has passed, a 75 per cent refund will be issued.
No refunds will be issued for no-shows or cancellations after the registration deadline without just cause (see above).
These decisions will be made right after the registration deadline. Every means possible will be used to notify registrants of the cancellation. In these cases we will provide a full credit to be used toward other sessions we are offering or a full refund.
Yes. A 10% discount of the total group enrolment fee will be offered if a group of three or more register for the same course from the same company. Attendance is necessary to maintain the group rate status.